ABC respects your privacy
The Association of Biblical Counselors (ABC) respects your privacy. This Privacy Statement informs you of our privacy practices and
of the choices you can make about the way information about you, including from your online activity is collected and how that
information is used by ABC. This statement is readily available on our christiancounseling.com home page and at the bottom of every
ABC web page. Please use the links below to access translations of this statement and any applicable country specific or service
specific supplements to the statement.
1. Scope of this Privacy Statement
ABC is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders.
This Privacy Statement applies to all ABC-owned websites, domains, services, applications, and products.
Links to non-ABC websites
From time to time, ABC sites or services may provide links to third-party applications, products, services, or websites for your
convenience and information. If you access those links, you will leave the ABC site. ABC does not control those third party sites or
their privacy practices, which may differ from ABC’s practices. The personal data you choose to provide to or that is collected by
these third parties through their websites is not covered by the ABC Privacy Statement. We encourage you to review the privacy
policy of any site you interact with before allowing the collection and use of your personal information.
We may also provide social media features that enable you to share information with your social networks and to interact with ABC
on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending
on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make
sure you understand the information that may be collected, used, and shared by those sites.
2. Collection of personal information
ABC collects, exports, and uses personal information to manage your membeship and relationship with ABC and better serve you by
personalizing your experience and interaction with ABC. Such collection is done with appropriate notice and consent.
ABC may collect your personal information through your access and use of website, web-based applications, or mobile applications,
during conversations or correspondence with ABC representatives, or when you purchase goods or services or complete an online
ABC may collect personal information from you in connection with
- event registration
- product or service orders and activations
- information requests or complaints
- marketing, newsletter, journal or support subscriptions
- visits or browsing on ABC sites
The types of personal information ABC may collect from you includes:
- personal and business contact information, such as name, address, telephone number, and email address
- financial information, such as your credit/debit card number or other billing information
- other unique information such as user IDs and passwords, product functionality, product and service preferences, contact
- preferences, and/or content preferences and needs
- geo-location data such as your IP address or physical location when you request location based services
- details of the products and services you have purchased from us or which you have enquired about, together with any
- additional information necessary to deliver those products and services and to respond to your enquiries
- any additional information relating to you that you provide to us directly through our websites or indirectly through use of
- our websites or online presence, through our representatives or otherwise
- information you provide to us through our service center or customer surveys from time to time
If you choose to use recommend someone through a referral program on our site, we will ask you for your friend’s e-mail address,
social media handle, phone number, or other contact information to send your friend an invitation to participate in the program.
If you post, comment, indicate interest or complaint, or share personal information, including photographs, to any public forum on an
ABC site, social network, blog, or other such forum, please be aware that any information you submit can be read, viewed, collected,
or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither
you nor ABC have control over. ABC is not responsible for the personal information you choose to provide in these forums.
In addition to the information you provide, ABC may also collect information during your visit to an ABC website or web-based
application through our Automatic Data Collection Tools, which include Web beacons, cookies, and embedded Web links. These tools
collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the
address of the website from which you arrived. They may also collect information about your Internet Protocol (IP) address, unique
device identifier, clickstream behavior (i.e., the pages you view, the links you click, and other actions you take in connection with
ABC websites. ABC may also use some of these Automatic Data Collection Tools in connection with certain emails and
communications sent from ABC and therefore may collect information using these tools when you open the email or click on a link
contained in the email.
ABC may also collect some information that is not personal information because it does not identify you or anyone else. For example,
we may collect anonymous answers to surveys or aggregated information about how users use our websites, products or services.
3. How we use your information
ABC may use your information to
- cultivate our relationship with you
- assist you in completing a transaction or order
- prevent and detect security threats, fraud or other malicious activity
- communicate with you about ABCs products, services or support and send communications
- provide products, services and support to you
- improve and develop products, services and support including through quality control, research and data analysis activities
- update you on new services and benefits
- provide personalized promotional offers
- allow you to participate in surveys
- answer inquiries, provide information, support or advice about existing and new products or services
- personalize some ABC websites
- provide you with access to protected areas of our website
- assess and improve the performance and operation of ABC websites
- to keep your contact details up to date
- to process and respond to any complaint or request made by you
Credit card information is used only for payment processing and fraud prevention.
4. How we share your information
ABC will not sell, rent or lease your personal information to others.
Except as described in this Statement, ABC will not share the personal information you provide to ABC with third parties without
your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply
with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity;
(iv) enforce/protect the rights and properties of ABC; or (v) protect the rights or personal safety of ABC, our employees, and third
parties on or using ABC property when allowed and in line with the requirements of applicable law.
Circumstances may arise where, whether for strategic or other business reasons, ABC decides to sell, buy, merge or otherwise
reorganize as a business. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or
the receipt of it from sellers. ABC’s will seek appropriate protection for information should any of these types of transactions arise.
5. Children’s privacy
ABC does not knowingly collect information from children as defined by local law, and does not target its websites or mobile
applications to children. We encourage parents and guardians to take an active role in their children’s online and mobile activities and
6. Your choices and selecting your privacy preferences
ABC gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to
receive certain product- and service-specific information and also choose to receive ABC general communications. We offer you a
choice regarding delivery of ABC general communications by postal mail, email, telephone, or mobile device.
7. Access to and accuracy of your information
ABC strives to keep your personal information accurately recorded. We have implemented technology, administrative processes and
policies to help maintain data accuracy. ABC provides individuals with reasonable access to personal information that they provided
to ABC and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect
your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before
granting access to your data. To view and change the personal information that you directly provided to ABC you can email your
request to firstname.lastname@example.org
8. Keeping your personal information secure
ABC takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure
the appropriate use of the information, ABC utilizes reasonable and appropriate physical, technical, and administrative procedures to
safeguard the information we collect and process. ABC retains data only as required or permitted by local law and while it has a
legitimate business purpose.
When collecting or transferring sensitive information such as credit card information we use a variety of additional security
technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal
information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit
highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption,
such as the Secure Socket Layer (SSL) protocol.
Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment
processing, ABC subscribes to fraud management services. This service provides ABC with an extra level of security to guard against
credit card fraud and to protect your financial data.
9. Changes to this Statement
If we modify our Privacy Statement, we will post the revised statement here, with an updated revision date. If we make significant
changes to our Statement that materially alter our privacy practices, we may also notify you by other means, such as sending an email
updated on January 2015.
10. Contacting us and how to make a complaint
We value your opinions. If you have comments or questions about our Privacy Statement, any concerns or a complaint regarding our
collection and use of your data or a possible breach of your privacy, please send them to email@example.com or write to us
at the appropriate address below. We will treat your requests or complaints confidentially. Our representative will contact you within a
reasonable time after receipt of your complaint to address your concerns and outline options regarding how they may be resolved. We
will aim to ensure that your complaint is resolved in timely and appropriate manner.
Association of Biblical Counselors
PO BOX 126555
FORT WORTH, TX 76126
How ABC uses automatic data collection tools
The following sections provide additional information about commonly-used web technology tools.
A “cookie” is a small data file transferred by a website to your computer’s hard drive. ABC or its service providers send cookies when
you surf our site, make purchases, request or personalize information, or register yourself for certain events or services. Accepting the
cookies used on our site may be used to personalize your experience. Cookies are typically classified as either “session” cookies or
- Session cookies do not stay on your computer after you close your browser.
ABC may use Web beacons alone or in conjunction with cookies to compile information about your website usage and your
interaction with email, as well as to measure performance on ABC’s site. A web beacon is an electronic image, called a single-pixel
(1×1) or clear GIF. Web beacons can recognize certain types of information on your computer such as cookies, the time and date of a
page viewed, and a description of the page where the web beacon is placed.
You may be able to disable web beacons in email messages by not downloading images contained in the message you receive (this
feature varies depending on the email software used on your personal computer). However, doing this may not always disable a web
beacon or other automatic data collection tools in the email message due to specific email software capabilities. For more information
about this, please refer to the information provided by your email software or service provider.
If you choose to receive notification emails or newsletters from ABC, ABC may automatically collect personal information about you.
For example, through web beacons and personalized URLs embedded in these emails or newsletters, ABC can determine whether
you’ve opened those messages and whether you’ve clicked on links contained within those messages.
Embedded Web links
In emails from ABC, embedded links will lead you to a relevant area on our site.
In emails, such web links may also allow ABC to determine whether you have clicked a link in an email, and this information about
the interaction may be connected to your personal identity. If you do not want ABC to collect information about the links that you
click, you can change how you receive communications from ABC (i.e. choose a text-based version of the message where available)
or choose not to click links in an email that ABC sends.